Alkahfi, N. et al. 2026. The Influence of Service Quality on BPJS Inpatients’ Satisfaction at Raden Mattaher Hospital: A Cross-Sectional Study. KESANS : International Journal of Health and Science. 5, 9 (Jun. 2026), 1754–1765. DOI:https://doi.org/10.54543/kesans.v5i9.667.